Terms of Service
Please read these terms carefully before using NeoWriting
Last Updated: January 6, 2025
1. Agreement to Terms
By accessing or using NeoWriting ("Service," "Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and NeoWriting. We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.
2. Description of Service
NeoWriting is an AI-powered content generation platform that provides:
- AI Content Generation: Automated creation of blog posts, articles, and written content using advanced AI models
- WordPress Integration: Direct publishing and management of content to WordPress websites
- Backlink Services: Automated backlink generation and management for SEO optimization
- Bulk Content Creation: Generation of multiple articles simultaneously
- Image Generation: AI-powered image creation for articles (where available)
- SEO Optimization: Content structured for search engine optimization
3. Account Registration and Eligibility
3.1 Eligibility
You must meet the following requirements to use NeoWriting:
- Be at least 18 years of age
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using the Service under applicable laws
- Provide accurate and complete registration information
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
- Ensuring your account information remains accurate and up-to-date
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or any other reason at our sole discretion.
4. Subscription Plans and Billing
4.1 Subscription Tiers
NeoWriting offers multiple subscription plans with varying features and usage limits:
- Free Plan: Limited features and usage for trial purposes
- Basic Plan: Standard features with moderate usage limits
- Pro Plan: Advanced features with higher usage limits
- Advanced Plan: Premium features with unlimited or high-volume usage
4.2 Payment Terms
- Subscriptions are billed monthly or annually based on your selected plan
- All fees are non-refundable except as required by law or stated in our Refund Policy
- You authorize us to charge your payment method for all fees incurred
- Prices are subject to change with 30 days' notice to active subscribers
- Failed payments may result in service suspension or account termination
4.3 Automatic Renewal
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings.
4.4 Usage Limits
Each plan includes specific usage limits for:
- Number of articles generated per month
- Word count per article
- Image generation credits
- WordPress sites connected
- Backlink operations
Exceeding usage limits may result in additional charges or service restrictions.
5. Acceptable Use Policy
5.1 Permitted Uses
You may use NeoWriting to:
- Generate original content for your websites and blogs
- Create SEO-optimized articles for legitimate business purposes
- Manage and publish content to your WordPress sites
- Build backlinks for your own websites
5.2 Prohibited Uses
You may NOT use NeoWriting to:
- Illegal Content: Generate content that violates any laws or regulations
- Harmful Content: Create content promoting violence, hate speech, discrimination, or harassment
- Spam: Generate spam content or engage in black-hat SEO practices
- Misinformation: Create deliberately false or misleading information
- Copyright Infringement: Generate content that infringes on intellectual property rights
- Malicious Activities: Use the Service for hacking, phishing, or distributing malware
- Impersonation: Create content impersonating others or misrepresenting affiliations
- Adult Content: Generate explicit sexual or adult content
- Unauthorized Access: Attempt to access other users' accounts or data
- System Abuse: Overload, attack, or disrupt our infrastructure
5.3 Enforcement
Violation of this Acceptable Use Policy may result in immediate account suspension or termination without refund. We reserve the right to report illegal activities to law enforcement.
6. Intellectual Property Rights
6.1 Your Content
You retain all ownership rights to content you create using NeoWriting. However, you grant us a limited license to:
- Store and process your content to provide the Service
- Use anonymized, aggregated data to improve our AI models
- Display your content within your account interface
6.2 Our Intellectual Property
NeoWriting and all related technology, software, algorithms, and branding are our exclusive property. You may not:
- Copy, modify, or reverse engineer our platform
- Use our trademarks, logos, or branding without permission
- Create derivative works based on our Service
- Remove or alter any proprietary notices
6.3 AI-Generated Content
Content generated by our AI models is provided "as-is." While you own the output, you are responsible for:
- Reviewing content for accuracy and appropriateness
- Ensuring compliance with copyright and plagiarism standards
- Verifying factual claims and information
- Editing and customizing content as needed
7. Third-Party Services
7.1 AI Providers
NeoWriting uses advanced third-party AI services to generate high-quality content. We continuously adapt and integrate the latest AI models to ensure the best value for your money while maintaining the cheapest pricing in the market. By using our Service, you acknowledge that:
- Your input data may be processed by third-party AI providers
- Third-party AI services have their own terms and policies
- We are not responsible for third-party AI performance or availability
- We may update or change AI models to provide better quality and value
7.2 WordPress Integration
When connecting your WordPress site, you authorize us to:
- Access your WordPress site via API credentials you provide
- Publish, update, and manage content on your behalf
- Store your WordPress credentials securely
You are responsible for maintaining valid WordPress credentials and ensuring proper permissions.
7.3 Payment Processing
Payments are processed securely through Stripe. We do not store your full credit card information. Payment processing is subject to Stripe's terms and conditions.
8. Data Privacy and Security
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using NeoWriting, you consent to our data practices as described in the Privacy Policy.
9. Disclaimers and Limitations of Liability
9.1 Service Availability
NeoWriting is provided "as-is" and "as-available." We do not guarantee:
- Uninterrupted or error-free service
- Specific uptime or performance metrics
- Compatibility with all WordPress configurations
- Accuracy or quality of AI-generated content
9.2 Content Disclaimer
AI-generated content may contain errors, inaccuracies, or inappropriate material. You are solely responsible for:
- Reviewing and editing all generated content
- Ensuring content accuracy and appropriateness
- Compliance with copyright and plagiarism standards
- Legal compliance of published content
9.3 Limitation of Liability
To the maximum extent permitted by law, NeoWriting shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from use or inability to use the Service
- Third-party actions or content
Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
9.4 Indemnification
You agree to indemnify and hold harmless NeoWriting from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you generate or publish
10. Termination
10.1 Termination by You
You may terminate your account at any time by:
- Canceling your subscription through account settings
- Contacting our support team
- Ceasing to use the Service
10.2 Termination by Us
We may suspend or terminate your account immediately if:
- You violate these Terms or our Acceptable Use Policy
- Your payment fails or account is past due
- We suspect fraudulent or illegal activity
- Required by law or legal process
- We discontinue the Service (with 30 days' notice)
10.3 Effect of Termination
Upon termination:
- Your access to the Service will be immediately revoked
- Your data may be deleted after 30 days (subject to legal requirements)
- You remain liable for any outstanding fees
- Provisions that should survive termination will remain in effect
11. Modifications to Service and Terms
We reserve the right to:
- Modify, suspend, or discontinue any part of the Service
- Update these Terms at any time
- Change pricing with 30 days' notice to active subscribers
- Add or remove features from subscription plans
Material changes to these Terms will be communicated via email or platform notification. Continued use after changes constitutes acceptance.
12. Dispute Resolution
12.1 Informal Resolution
Before filing a formal claim, you agree to contact us through our support system to attempt informal resolution.
12.2 Arbitration Agreement
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration rather than in court, except where prohibited by law. Arbitration will be conducted by a neutral arbitrator in accordance with applicable arbitration rules.
12.3 Class Action Waiver
You agree to resolve disputes on an individual basis only. You waive the right to participate in class actions, class arbitrations, or representative proceedings.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any legal action must be brought in the courts of [Your Jurisdiction].
14. General Provisions
14.1 Entire Agreement
These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and NeoWriting.
14.2 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.
14.3 Waiver
Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.
14.4 Assignment
You may not assign or transfer these Terms without our written consent. We may assign these Terms to any successor or affiliate.
14.5 Force Majeure
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet failures.
15. Contact Information
For questions, concerns, or notices regarding these Terms, please contact us:
- Email: Click to reveal email
- Support: Click to reveal email
- Address: NeoWriting, Inc., [Your Business Address]
16. Acknowledgment
By using NeoWriting, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, you must immediately discontinue use of the Service.