Cookie Policy
How we use cookies and similar technologies
Last Updated: January 6, 2025
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
NeoWriting uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our AI-powered content generation service.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled:
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session and keeps you authenticated | Session (until browser closes) |
| csrf_token | Security token to prevent cross-site request forgery attacks | Session |
| user_preferences | Stores your language and interface preferences | 1 year |
2.2 Performance Cookies
These cookies help us understand how visitors interact with our website:
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - tracks user sessions and behavior | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| _gat | Google Analytics - throttles request rate | 1 minute |
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization:
| Cookie Name | Purpose | Duration |
|---|---|---|
| ai_model_preference | Remembers your preferred AI model configuration so we can always use the latest AI capabilities you selected | 6 months |
| wordpress_sites | Stores your connected WordPress site preferences | 1 year |
| dashboard_layout | Saves your dashboard customization settings | 1 year |
2.4 Targeting/Advertising Cookies
These cookies may be set by our advertising partners to build a profile of your interests:
- Track your browsing activity across different websites
- Display relevant advertisements based on your interests
- Measure the effectiveness of advertising campaigns
3. Third-Party Cookies
We use services from third-party providers that may set their own cookies:
- Google Analytics: For website analytics and performance tracking
- Stripe: For secure payment processing
- OpenAI/Anthropic/Google: For AI content generation services
- Social Media Platforms: For social sharing features
These third parties have their own privacy policies and cookie policies. We recommend reviewing them to understand how they use cookies.
4. How We Use Cookies
We use cookies for the following purposes:
- Authentication: To keep you logged in and maintain your session
- Security: To protect against fraud and unauthorized access
- Preferences: To remember your settings and customizations
- Analytics: To understand how you use our platform and improve it
- Performance: To optimize loading times and user experience
- Marketing: To show you relevant content and advertisements
5. Managing Cookies
5.1 Browser Settings
You can control and manage cookies through your browser settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
5.2 Cookie Consent
When you first visit NeoWriting, you'll see a cookie consent banner. You can choose to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer.
5.3 Opt-Out Options
To opt-out of specific tracking:
- Google Analytics: Use the Google Analytics Opt-out Browser Add-on
- Advertising Cookies: Visit Digital Advertising Alliance or Your Online Choices (EU)
6. Impact of Disabling Cookies
If you disable or refuse cookies, some parts of NeoWriting may not function properly:
- You may not be able to stay logged in
- Your preferences and settings won't be saved
- Some features may not work as expected
- You may see less relevant content and advertisements
7. Local Storage and Similar Technologies
In addition to cookies, we may use other storage technologies:
- Local Storage: To store larger amounts of data locally in your browser
- Session Storage: To store temporary data during your browsing session
- IndexedDB: For offline functionality and caching
- Web Beacons: Small transparent images to track email opens and engagement
8. Mobile Apps and Tracking
If you use NeoWriting through a mobile app, we may use:
- Device identifiers (IDFA, Android Advertising ID)
- Push notification tokens
- App-specific storage mechanisms
You can manage these through your device settings.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this page
- Sending you an email notification (for material changes)
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Email: Click to reveal email
- Support: Click to reveal email
11. Related Policies
For more information about how we handle your data, please review: